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- Trust us, we cannot wait too! To track the status of your orders, go to Order Tracking. You will also receive another email once your orders are about to leave our warehouse en-route to your shipping address.
- We deliver nationwide within Malaysia. To ensure excellent and efficient service, there’s a corresponding delivery fee of RM7.00 per cart. It’s a flat rate! So add as many products to your Cart as you like before you proceed to Checkout.
- We’re committed to delivering your order within 2 days for Sabah addresses (not including weekends) and 3-5 business days for the rest of the Malaysia. But just for the holiday season (November-January), deliveries outside Sabah will be delivered within 5 to 7 working days The delivery countdown officially begins once you’ve received an Order Acknowledgement email. P.S. We need our beauty rest too, so we don’t deliver on weekends.
- Please give us an email us at email@example.com, and we will sort this out for you ASAP. We’re so sorry for the delay.
- Yes, of course. On the Checkout page, simply indicate that your shipping address is an office address. That way, we will aim to deliver Monday to Friday between 9AM and 5PM.