What is your return policy?

Returns, refunds, and exchanges are subject to the following conditions:

  • Products valid for returns, refunds, or exchanges are only those received with defect or damage. While we understand that you might have changed your mind, we won’t be able to take these items back due to personal hygiene standards and merchant limitations. Give them another chance; you might learn to love them as much as they love you!
  • Sale items are also non-refundable and non-returnable.
  • Products that are defective can be refunded, returned, or exchanged within only 7 days upon receipt of your order. Outside this timeline, the product could have already been exposed to factors beyond our control which could have contributed to the damage/defect.
  • Products should be in its original purchase condition and must be unused
  • Defective items that are part of a set must be returned as a whole set

What do I do if I receive a damaged or defective item?

What do I do if I received the wrong item or package?